Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bradley Ricker

Bradley Ricker

July 28, 2026

5  out of  5
rating by Bradley Ricker
"Great office, friendly and top notch customer service!"
Profile photo of Seth Harding

Seth Harding

July 28, 2026

5  out of  5
rating by Seth Harding
"Always friendly and willing to help. Highly recommend this office to everyone!"
Profile photo of Stone Smith

Stone Smith

July 28, 2026

5  out of  5
rating by Stone Smith
"Great office to deal with"
Profile photo of John Cates

John Cates

July 28, 2026

5  out of  5
rating by John Cates
"Great, friendly people! Great office to deal with. I would recommend Dean to anyone. Very professional."
Profile photo of Amanda Cates

Amanda Cates

July 28, 2026

5  out of  5
rating by Amanda Cates
"This insurance agency truly cares about its customers and takes the time to make sure you have the coverage you need. Highly recommend!"
Profile photo of Christian Smrekar

Christian Smrekar

June 29, 2026

5  out of  5
rating by Christian Smrekar
"Debra was extremely helpful! Saved me a ton of money compared to my previous plan"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Randy Hayes

Randy Hayes

June 27, 2026

5  out of  5
rating by Randy Hayes
"Debra is amazing to work with from the office. The staff very responsive."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Karris Lester

Karris Lester

June 5, 2026

5  out of  5
rating by Karris Lester
"We switched over to Tim’s office & have been very satisfied! Payton Osborne was so polite & helped us save a ton of money from our last insurance! Highly recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Robby Walden

Robby Walden

May 28, 2026

5  out of  5
rating by Robby Walden
"I have always got quick responses to every need I’ve had. Their staff is great to work with and they’ve always helped in every way they can."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Stephen Goodman

Stephen Goodman

May 4, 2026

5  out of  5
rating by Stephen Goodman
"Super People to work with, And Prices are Great."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Elizabeth Dale

Elizabeth Dale

May 4, 2026

5  out of  5
rating by Elizabeth Dale
"I was very confused on my bill. I emailed them. Debra was very nice and helpful e xplained everything so I understood it. She got back to me immediately. Thanks again"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Wendy Smith

Wendy Smith

April 27, 2026

5  out of  5
rating by Wendy Smith
"Great service and exceptional staff! Makhaia was so helpful and everyone was so friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of em

em

April 27, 2026

5  out of  5
rating by em
"Baylie was so helpful and made my messy insurance business so much easier! Will for sure come back again to see her if I ever need insurance help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Kailee McCroskey

Kailee McCroskey

April 27, 2026

5  out of  5
rating by Kailee McCroskey
"All the staff at this office are so nice and helpful. 10/10 would recommend. if you have any insurance needs definitely call them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Tammy Rosenbalm

Tammy Rosenbalm

April 10, 2026

5  out of  5
rating by Tammy Rosenbalm
"Came in the office earlier today and Tia took care of things for me. Much appreciated!
04/10/26 Baylie was great. Understood what was needed got things done today. Again much appreciated."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Viktoria Helmandollar

Viktoria Helmandollar

March 25, 2026

5  out of  5
rating by Viktoria Helmandollar
"Great office, friendly staff. Always taking care of our policies. We recommend them to everyone we know!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Anthony Farnum

Anthony Farnum

March 24, 2026

5  out of  5
rating by Anthony Farnum
"I have been using Tim Burnette for years. They handle all my insurance needs! Payton is great to work with. She is always kind, organized, and follows up quickly! I highly recommend them!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Eric Mondrage

Eric Mondrage

February 16, 2026

5  out of  5
rating by Eric Mondrage
"Just moved our rental property over to them last week. Everyone in the office was extremely nice from the front desk to Tim the owner. He made it a point to stop in and introduce himself. Payton got us signed up quick and with a great rate."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of sydney mondrage

sydney mondrage

February 16, 2026

5  out of  5
rating by sydney mondrage
"10/10 recommend the customer service is phenomenal and I’m always treated amazing when I come in!"
We responded:
"Thank you for your 5 star review! We always enjoy reading our customer experiences! "
Profile photo of Ashley Mondrage

Ashley Mondrage

February 16, 2026

5  out of  5
rating by Ashley Mondrage
"I can’t say enough great things about my experience with State Farm! The customer service is absolutely amazing. Every time I call, I’m greeted with kindness, patience, and genuine professionalism. They take the time to explain everything clearly and make sure I fully understand my coverage and options.

What really stands out is how responsive and caring they are — you don’t feel like just another policy number. They truly go above and beyond to make sure your needs are met quickly and efficiently. Any questions or concerns I’ve had were handled promptly and with such a positive attitude.

If you’re looking for an insurance company that values its customers and provides top-tier service, I highly recommend State Farm. Five stars all the way! 🌟"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Shayla Arnold

Shayla Arnold

February 16, 2026

5  out of  5
rating by Shayla Arnold
"The customer service at Tim’s StateFarm is amazing I loved dealing with payton and baylie but would absolutely recommend anyone in this office!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of JW G

JW G

February 6, 2026

5  out of  5
rating by JW G
"Great service."
We responded:
"Thank you for the 5 Star Review! We appreciate you! "
Profile photo of Emma Harless

Emma Harless

January 28, 2026

5  out of  5
rating by Emma Harless
"A great office to work with! They were able to save me money as a youthful driver. And was so helpful showing and explaining me the coverages I needed! I would recommend Payton, Dean & Baylie to everyone looking for insurance!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jessica Harless

Jessica Harless

January 28, 2026

5  out of  5
rating by Jessica Harless
"Payton was able to help save me so much money on bundling my home and auto insurance.. She was a delight to work with and helped our family save money and have more coverage.. Definitely recommend using Payton for your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Katie Worley

Katie Worley

January 21, 2026

5  out of  5
rating by Katie Worley
"We’ve gotten the best rates and service with Payton!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"