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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Josh Hall

November 6, 2023

5  out of  5 rating by Josh Hall
"Carlie is a pleasure to work with. She is very responsive and provided me with a much cheaper home and auto policy than my previous insurance agency. Definitely recommend this team!"

Clinton Bowman

November 3, 2023

5  out of  5 rating by Clinton Bowman
"Carlie was very helpful and knowledgeable. Saved me money as well"

Chris Inman

November 3, 2023

5  out of  5 rating by Chris Inman
"Awesome staff! Great rates! They covered my mail vehicle when no one else would, I will definitely be recommending them!"

chance eastridge

October 11, 2023

5  out of  5 rating by chance eastridge
"I had the best experience possible thanks to my friendly state farm representative Peyton. I saved a ridiculous amount of money compared to Allstate, my former insurance company. I saved so much that I added a vehicle and renters insurance and I'm still coming out ahead. I only wish I had known this earlier!"

Antonia Inman

October 4, 2023

5  out of  5 rating by Antonia Inman
"13 year customer. Very happy with Tim and staff."

Justin Vance

September 29, 2023

5  out of  5 rating by Justin Vance
"I worked with Payton today and she was amazing! Me and my wife made the decision to switch from a company that we had for years who really let us down by raising our rates even though we have never filed a claim never had an accident or any ticket. So we decided to go to State Farm I called today and she made it so easy and seamless. Super pleasure to work with and I can already tell customer service is top notch here! Thank you so much for all your help Payton you’re a great asset there."

Jennifer Kennedy

September 27, 2023

5  out of  5 rating by Jennifer Kennedy
"Fast easy service and very friendly staff. Also the best rates around!!!"

Meglyn Deel

September 6, 2023

5  out of  5 rating by Meglyn Deel
"State Farm has saved me a ton of money when I switched to them for car and home insurance. As a first time home buyer I had a TON of questions, and they were always willing to explain things to me and find the best solution. Carlie and everyone there made this experience a little more manageable!"
Profile photo of Payton Meade

Payton Meade

August 25, 2023

5  out of  5 rating by Payton Meade
"Helped me save $700 on my insurance at 20 years old just go ask to speak with PAYTON and CARLIE"

Jacob Owens

August 4, 2023

5  out of  5 rating by Jacob Owens
"Very very helpful. The local people that work in the office are very nice"

Josh Osborne

August 3, 2023

5  out of  5 rating by Josh Osborne
"Great office & great staff! 10/10 recommend for all insurance needs!"

Linda Stewart

June 28, 2023

5  out of  5 rating by Linda Stewart
"Each and every time that I have used Tim Burnette's State Farm Insurance Company I have been More than satisfied with the customer service I received. Be sure to ask for Agent Carlie Fugate she is so helpful."

Birdgirl Johnson

June 2, 2023

5  out of  5 rating by Birdgirl Johnson
"Carlie is wonderful to work with!"

Britny West

May 1, 2023

5  out of  5 rating by Britny West
"Payton was absolutely the best with helping me with my insurance!! She was so sweet and understanding!!"

Angela Sharpe

April 28, 2023

5  out of  5 rating by Angela Sharpe
"Carly is amazing to work with. She was able to get us better coverage for less money. Would definitely recommend her for all your insurance needs."

Becky Blevins

April 28, 2023

5  out of  5 rating by Becky Blevins
"Friendly and honest staff. Would definitely refer them to family and friends."

Rachel Brewer

April 27, 2023

5  out of  5 rating by Rachel Brewer
"We recently switched to State Farm and worked with Payton. She made everything so easy! We are so glad we made the change."

Cynthia Orange

April 24, 2023

5  out of  5 rating by Cynthia Orange
"We needed to find a insurance agency to fit our needs as a family for our driving needs. We ran across State Farm. The insurance agency's agent Carlie Fugate helped answer all of our questions and was able to make us part of the State Farm family. She is very professional and very knowledgeable about the questions at hand. Thank you for being very polite and patient with us. If you have questions and not sure where to start give Carlie a call."

Stephen Brewer

April 18, 2023

5  out of  5 rating by Stephen Brewer
"My Wife and I switched to State Farm with Tim Burnette at the first of 2023 and have been very glad that we did! State Farm has saved us money and their staff at Tim's office is very professional and great to work with."

Aleena Shortridge

February 15, 2023

5  out of  5 rating by Aleena Shortridge
"Payton was awesome through the whole process and made the change super easy. We got a better deal than what we had with another insurance company and I wish we could have checked with them sooner!"

S H

January 25, 2023

5  out of  5 rating by S H
"My Husband and I just recently switched to State Farm, we were able to save a bunch of money with the help of the sweetest Agent Carlie Fugate!! We highly recommend her!!! She's so accommodating and knowledgeable!!! 5 star quality!!!"

Laci Brickey

January 25, 2023

5  out of  5 rating by Laci Brickey
"Carlie made the experience of switching to State Farm such a breeze!! I highly recommend them with whatever your insurance needs may be. She helped save me so much and answered all questions I had."

Kaleigh Booher

January 3, 2023

1  out of  5 rating by Kaleigh Booher
"Never answers the phone every time I’ve tried to call them and super unhelpful."

Kristy Jenkins

October 10, 2022

5  out of  5 rating by Kristy Jenkins
"Carlie has been amazing to work with. She made the process of switching insurance companies so easy. Communication, response time, very knowledgeable, and friendly."

Kris Mccroskey

June 11, 2022

5  out of  5 rating by Kris Mccroskey
"Great staff and very friendly!"