State Farm® Insurance Agent Tim Burnette
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emma Harless
January 28, 2026
"A great office to work with! They were able to save me money as a youthful driver. And was so helpful showing and explaining me the coverages I needed! I would recommend Payton, Dean & Baylie to everyone looking for insurance!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Katie Worley
January 21, 2026
"We’ve gotten the best rates and service with Payton!"
Daphne Booher
December 11, 2025
"The staff is very knowledgeable. I have been with this insurance company for 38 years and would recommend it to everyone."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sydney Mckinney
December 8, 2025
"Payton is great!"
"Thank you so much for your feedback. We appreciate the review!"
Haley Ratliff
December 1, 2025
"Tia is friendly and always willing to help! Highly recommend for all your insurance needs!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Rebekah Dutton
November 15, 2025
"Was looking for an SR 22 policy and Tim Burnette's office helped me quickly and we're so nice! Insurance is often not enjoyable to deal with but they made it quick and painless! Definitely recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jessica Barrett
October 23, 2025
"We’ve been with Tim Burnette State Farm for YEARS! Love the customer service. Tia and Payton are the best! They answer my every question and are so patient with me - even when I give them the run around when swapping vehicles on our auto plan! We have even saved money by bundling our auto plans with life insurance and the Drive Safe ‘n Save discount! If you’re looking for great customer service and great insurance, this is the place for you!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Danny Foutz
October 1, 2025
"Tim Burnett and his staff give the utmost customer service. A quality ran agency."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Abby kiser
September 30, 2025
"I’ve been with Tim Burnette’s office for years and I couldn’t imagine having insurance with anyone else! Everyone in the office is so nice and understanding. Tim’s team members Payton, Dean, Tia, and Baylie are always there with a warm welcome and a smile on their face. I 100% recommend this State farm Office!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Wilguens Estavien
September 17, 2025
"Great service!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Baylie Mondrage
September 15, 2025
"Exceptional office! Everyone was so kind and helpful. Definitely recommend this office. Best service around!!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Tia Oliver
September 15, 2025
"They are sweet people here and the one that took the money"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lisa Campbell
September 15, 2025
"I love coming into this office and being recognized as a loyal customer. I love talking to everyone in the office."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tasia Bush
July 10, 2025
"Have been using Tim office if and on for years. Peyton is the next best always their to help no matter what is she can. Love this state farm family"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kristie Hampton
February 20, 2025
"I had been with the same insurance company all of my adult life - Dean reached out and asked if he could do a quote for me with State Farm. He was able to save me $1,000 per year on home and auto! The process to switch providers was extremely easy! I would absolutely recommend Dean at Tim Burnette's State Farm office. Extremely satisfied and thankful for the help and savings"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lauren Boyda
January 22, 2025
"State Farm is good but the people here are really great. So happy with the help i received on my polices! Carlie has been great about reviewing all of the information with me and making sure I have the coverage I need!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jerome Mcneil
October 31, 2024
"Great customer service good policy I'm a new customer and I received everything I needed would recommend these guys"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Shirley Powell
July 29, 2024
"Resolved my issue & email was sent in explaining reason for my concern in payment of my car premiums! Great job & thanks again for great service! S. Powell~"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Natasha McCroskey
July 29, 2024
"We just signed up with State Farm today for home, auto and life insurance and couldn't be more happy with the excellent customer service and great prices. Debra McCroskey was outstanding! Thank you Debra!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Taylor
July 18, 2024
"Very friendly, and saved me money. I totally recommend State farm."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kathy Givens
July 3, 2024
"Was cancelled by my insurance company however this company came to my rescue. Helpful, considerate, kind and answered all questions I had. Great people to deal with."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Charleen Bradley
May 20, 2024
"They were so easy for me to get renters insurance and automobile insurance!!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Becky Slinkard
April 19, 2024
"Nice doing business with Tim and his group. They are very knowledgeable about the insurance world.. Very friendly and helpful. I recommend them highly.."
"Thank you for the kind words, Becky! We appreciate you choosing us for your insurance needs. "
Bobbie Waskiewicz
March 26, 2024
"Carlie was so informative and answered all my questions. Extremely friendly. I am now with State Farm and no longer with the company I was with thanks to her . And I will recommend State Farm to all my friends"
"Thank you for the kind words, Bobbie! We appreciate you choosing us for your insurance needs. "
Bryan V
March 22, 2024
"I had a great experience relocating to Bristol tenn with my state farm insurance. I've had state farm since I started to drive in 1982 and Tim made me feel welcome as my first agent years ago in Orange VA Wayne Modena. Thanks for the great service and friendly staff!! Bryan V"
"Thank you for the kind words, Bryan! We appreciate you choosing us for your insurance needs. "