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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristie Hampton

February 20, 2025

5  out of  5
rating by Kristie Hampton
"I had been with the same insurance company all of my adult life - Dean reached out and asked if he could do a quote for me with State Farm. He was able to save me $1,000 per year on home and auto! The process to switch providers was extremely easy! I would absolutely recommend Dean at Tim Burnette's State Farm office. Extremely satisfied and thankful for the help and savings"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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S H

January 22, 2025

5  out of  5
rating by S H
"We have been with State Farm for two years, we love our Agent Carlie! Super good company to be with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lauren Boyda

January 22, 2025

5  out of  5
rating by Lauren Boyda
"State Farm is good but the people here are really great. So happy with the help i received on my polices! Carlie has been great about reviewing all of the information with me and making sure I have the coverage I need!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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S McCall

December 10, 2024

5  out of  5
rating by S McCall
"My car insurance kept increasing, even though I have never filed a claim. I called State Farm and spoke with Debra McCroskey who gave me a fantastic quote/rate that I could not pass up! Saved me a lot of $$. A GREAT office with amazing customer service and friendly people."
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Jerome Mcneil

October 31, 2024

5  out of  5
rating by Jerome Mcneil
"Great customer service good policy I'm a new customer and I received everything I needed would recommend these guys"
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Shirley Powell

July 29, 2024

5  out of  5
rating by Shirley Powell
"Resolved my issue & email was sent in explaining reason for my concern in payment of my car premiums! Great job & thanks again for great service! S. Powell~"
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Natasha McCroskey

July 29, 2024

5  out of  5
rating by Natasha McCroskey
"We just signed up with State Farm today for home, auto and life insurance and couldn't be more happy with the excellent customer service and great prices. Debra McCroskey was outstanding! Thank you Debra!!"
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Taylor

July 18, 2024

5  out of  5
rating by Taylor
"Very friendly, and saved me money. I totally recommend State farm."
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Kathy Givens

July 3, 2024

5  out of  5
rating by Kathy Givens
"Was cancelled by my insurance company however this company came to my rescue. Helpful, considerate, kind and answered all questions I had. Great people to deal with."
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Charleen Bradley

May 20, 2024

5  out of  5
rating by Charleen Bradley
"They were so easy for me to get renters insurance and automobile insurance!!"
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Becky Slinkard

April 19, 2024

5  out of  5
rating by Becky Slinkard
"Nice doing business with Tim and his group. They are very knowledgeable about the insurance world.. Very friendly and helpful. I recommend them highly.."
We responded:
"Thank you for the kind words, Becky! We appreciate you choosing us for your insurance needs. "
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Bobbie Waskiewicz

March 26, 2024

5  out of  5
rating by Bobbie Waskiewicz
"Carlie was so informative and answered all my questions. Extremely friendly. I am now with State Farm and no longer with the company I was with thanks to her . And I will recommend State Farm to all my friends"
We responded:
"Thank you for the kind words, Bobbie! We appreciate you choosing us for your insurance needs. "
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Bryan V

March 22, 2024

5  out of  5
rating by Bryan V
"I had a great experience relocating to Bristol tenn with my state farm insurance. I've had state farm since I started to drive in 1982 and Tim made me feel welcome as my first agent years ago in Orange VA Wayne Modena. Thanks for the great service and friendly staff!! Bryan V"
We responded:
"Thank you for the kind words, Bryan! We appreciate you choosing us for your insurance needs. "
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Whittney

March 2, 2024

5  out of  5
rating by Whittney
"Best place to get insurance"
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Donna Ostermeyer

February 29, 2024

5  out of  5
rating by Donna Ostermeyer
"They are always helpful with any questions, the staff is a great asset."
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Brooke Mabe

February 27, 2024

5  out of  5
rating by Brooke Mabe
"We have all of our insurance with State Farm! Peyton has been amazing to work with! She is quick to respond and so easy to work with!"
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Roger Shipplett

January 31, 2024

5  out of  5
rating by Roger Shipplett
"I had an excellent experience with Carlie today. There was a problem I could not figure out, and she resolved it within minutes. I am very happy with the service I get here: thorough, fast, and friendly."
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Bill Slinkard

January 26, 2024

5  out of  5
rating by Bill Slinkard
"Best service ever from State Farm Insurance Carly did a fantastic job explaining the policy!"
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Bill Nunley

January 26, 2024

5  out of  5
rating by Bill Nunley
"Great service and rates. Sharing this resource with everyone I know"
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The Ferrells

December 14, 2023

5  out of  5
rating by The Ferrells
"Great service.. helpful staff! Efficient and with affordable rates. We have been with this office for many years."
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Josh Hall

November 6, 2023

5  out of  5
rating by Josh Hall
"Carlie is a pleasure to work with. She is very responsive and provided me with a much cheaper home and auto policy than my previous insurance agency. Definitely recommend this team!"
We responded:
"Thank you so much! Glad we were able to help you! "
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Clinton Bowman

November 3, 2023

5  out of  5
rating by Clinton Bowman
"Carlie was very helpful and knowledgeable. Saved me money as well"
We responded:
"Thank you so much for your review! Always happy to help!"
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Chris Inman

November 3, 2023

5  out of  5
rating by Chris Inman
"Awesome staff! Great rates! They covered my mail vehicle when no one else would, I will definitely be recommending them!"
We responded:
"Thank you so much for you kind review! We thank you so much for trusting us with your insurance! "
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chance eastridge

October 11, 2023

5  out of  5
rating by chance eastridge
"I had the best experience possible thanks to my friendly state farm representative Peyton. I saved a ridiculous amount of money compared to Allstate, my former insurance company. I saved so much that I added a vehicle and renters insurance and I'm still coming out ahead. I only wish I had known this earlier!"
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Antonia Inman

October 4, 2023

5  out of  5
rating by Antonia Inman
"13 year customer. Very happy with Tim and staff."